This Privacy Policy was last updated on April 29, 2025. We encourage you to periodically review this policy for any changes. Material changes will be communicated to you through your account or email before they take effect.
At Flurry ("Flurry," "we," "us," or "our"), we prioritize protecting the privacy and security of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered sales development platform, including our website, applications, and related services (collectively, the "Service").
We believe that transparency and trust are fundamental to our relationship with our users. Our commitment to privacy extends beyond mere compliance with regulationsβwe strive to protect your data as if it were our own. We design our systems and processes with privacy in mind, ensuring that your information remains secure and confidential while enabling you to leverage our AI-powered sales development tools effectively.
This Privacy Policy applies to all information collected through our Service, whether you are a registered user, customer, or visitor. By accessing or using our Service, you agree to the collection, storage, use, and disclosure of your information as described in this Policy.
To help you understand this Policy, here are important terms we use:
We may update this Privacy Policy as our services evolve and privacy practices change. When we make material changes, we will notify you by:
Your continued use of the Service after such modifications constitutes your acceptance of the updated Policy.
If you have questions about this Privacy Policy or our privacy practices, you can reach us at:
Email: support@salesflurry.ai
For urgent privacy matters, please include "Privacy Policy Inquiry" in your email subject line.
We design our privacy practices to comply with applicable privacy laws and regulations worldwide. This section outlines our specific compliance measures and your rights under various privacy regulations.
We collect information to provide and improve our AI-powered sales development platform. Our collection practices are designed to gather only the information necessary to deliver effective services while protecting your privacy. This section describes what information we collect and why we collect it.
When you register for or use our Service, we collect basic personal information needed to create and manage your account. This includes your name, email address, phone number, and professional details such as job title and company name. We also collect account credentials when you subscribe to our paid services.
Our Service automatically collects information about how you interact with our platform. This includes technical data such as your IP address, browser type, device information, and operating system. We also collect information about your usage patterns, including pages visited, features used, time spent on various pages, and performance data. This information helps us understand how our Service is used and identify areas for improvement.
When you connect your email account to Flurry, we maintain strict limitations on data collection. We only store emails sent through our platform and their responses. We process necessary metadata to track campaign performance and monitor reply detection. We do not access, read, or store personal emails unrelated to Flurry campaigns.
Google Workspace Data: If you connect a Google Workspace account, we adhere to the Google API Services User Data Policy, including the Limited Use requirements. Information received from Google Workspace APIs is used solely to provide you with our email integration features and is not used to develop, improve, or train generalized AI or machine learning models. Any processing of Google Workspace data is limited to providing and improving the specific user-facing features you've explicitly consented to use within our application. We do not sell this data or use it for advertising purposes.
We may receive information about you from other sources, including publicly available business information, third-party data providers, and partner integrations. Any third-party data is collected and processed in accordance with applicable privacy laws and our agreements with data providers.
We do not intentionally collect sensitive personal information such as government identification numbers, financial account details (beyond necessary payment processing), or personal health information. If you believe we have inadvertently collected sensitive information, please contact our privacy team immediately.
We use the information we collect to provide and maintain our AI-powered sales development platform. This includes operating our Service, authenticating your access, processing transactions, providing customer support, and delivering essential service notifications and updates.
Your information supports our legitimate business operations, enabling us to analyze Service usage patterns, develop new products and services, conduct research and development, measure the effectiveness of our AI technology, and create aggregated statistical data. These activities help us continuously improve our Service and your experience.
We distinguish between two types of communications:
Our AI features use your information to deliver intelligent sales development capabilities. This includes personalizing email campaign content, optimizing outreach strategies, analyzing response patterns, providing engagement insights, and automating routine sales development tasks. All AI processing follows strict privacy and security protocols.
We may use your information to detect and prevent fraud, protect our legal rights, comply with obligations, respond to legal requests, enforce our terms of service, and address disputes and complaints. This use is limited to what is necessary for these legitimate purposes.
We analyze how users interact with our Service to debug platform issues, test new features, understand user behavior and preferences, improve our AI models and algorithms, and enhance the overall user experience. This analysis is conducted with appropriate privacy safeguards in place.
To provide better service, we may combine information from different sources to create more comprehensive user profiles, improve our AI predictions and recommendations, enhance our business contact database, and generate market insights. This process respects all applicable privacy restrictions.
We maintain strict boundaries around data usage. We will not sell your personal information to third parties, use your information for purposes beyond those specified in this policy, process your data in ways you wouldn't reasonably expect, or use your information in ways that cause unjustified adverse effects.
We limit our use of your information to the time necessary to fulfill the purposes outlined in this policy, comply with legal retention requirements, support legitimate business operations, and maintain service quality and security. When information is no longer needed for these purposes, it will be securely deleted or anonymized.
We strive to be transparent about how we use your information. If we intend to use your information for a purpose not covered by this policy, we will notify you and, where required, seek your consent. You can contact our privacy team at any time for clarification about how we use your information.
At Flurry, we implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Our security practices are regularly reviewed and updated to maintain the highest standards of data protection.
We protect your data through multiple layers of security controls. This includes enterprise-grade encryption for data in transit and at rest, secure access controls and authentication systems, and continuous security monitoring. We conduct regular security audits and penetration testing to verify the effectiveness of our protections.
Your information is primarily stored and processed in data centers located in the United States. All storage locations adhere to equivalent security standards and comply with applicable data protection laws.
For active accounts, we retain your information for the duration of your account's active status, plus any additional period required by law or necessary to fulfill the purposes outlined in this policy.
We maintain strict controls over employee access to customer data. Access is granted only on a need-to-know basis and is logged and monitored. All employees undergo regular privacy and security training and are bound by confidentiality agreements. We conduct regular access reviews to ensure appropriate permissions are maintained.
In the event of a security incident, we maintain comprehensive response procedures. This includes prompt investigation and containment of any incident, notification to affected users as required by law, and coordination with appropriate authorities. We continuously review and update our incident response procedures based on evolving security threats.
We implement comprehensive encryption throughout our system. This includes encryption for authentication tokens, credentials, sensitive personal information, and backup data.
To ensure continuous access to your data, we maintain robust business continuity measures. This includes regular backups, disaster recovery planning, and redundant data center operations. Our critical systems are monitored 24/7, and we conduct regular recovery tests to verify our procedures.
To enhance the security of your account, we recommend using strong, unique passwords and enabling two-factor authentication when available. Keep your access credentials confidential and ensure you log out from shared devices. We encourage you to promptly report any suspicious activities related to your account.
To deliver our Service effectively, we work with trusted service providers who perform essential functions. These include hosting our infrastructure, processing payments, providing customer support, analyzing platform usage, and delivering communications. All service providers are contractually bound to use your information solely for providing services to Flurry and must maintain strict security measures.
We may be required to disclose your information in response to valid requests from public authorities, including court orders, subpoenas, law enforcement requests, or to meet national security requirements. We evaluate each request carefully and disclose only the information necessary to comply with the request.
We may share information when we reasonably believe disclosure is necessary to protect our rights, enforce our terms of service, investigate potential violations, or protect against legal liability. This includes protecting the safety and security of our users or the public.
We may share anonymized, aggregated data that cannot reasonably identify individual users. This information helps us provide industry insights, analyze platform performance, and conduct market research. We carefully review all aggregated data to ensure it cannot be reversed to identify individuals.
When you choose to connect third-party services with your Flurry account, you control what information is shared. These integrations receive only the data necessary for their intended function. You can review and revoke these connections at any time through your account settings.
As a user of our Service, you maintain specific rights regarding your personal information. These include the right to access your personal information, correct inaccurate data, request deletion of your information, restrict or object to processing, export your data in a portable format, and withdraw consent for optional processing activities.
You can access your personal information through your account settings or by submitting a request to support@salesflurry.ai. For security purposes, we may need to verify your identity before fulfilling your request.
We separate our communications into two categories: essential Service communications and marketing communications. Service communications include account notifications, security alerts, and platform updates which are necessary for using our Service. For marketing communications, you maintain full control over what you receive and can opt out at any time through your account settings or by clicking the unsubscribe link in any marketing email.
When you request data deletion, we will remove your personal information from our active systems. However, we may retain certain information where required for legal compliance, security purposes, or technical limitations. We will clearly communicate any limitations on data deletion when you make your request.
Your account settings serve as the primary control center for your privacy preferences. Here you can update your profile information, manage connected email accounts, and configure your data sharing and AI feature preferences. We encourage you to review these settings periodically.
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. These include the right to know what personal information is collected, access your personal information, request deletion, and opt out of data sales, all while being protected from discrimination for exercising these rights.
For users in the European Economic Area, the General Data Protection Regulation (GDPR) provides additional rights, including data portability and the right to restrict processing. We honor these rights regardless of your location and strive to provide the highest level of data protection to all users.
To exercise your privacy rights, send a detailed request to support@salesflurry.ai. Include your name, contact information, and the specific right you wish to exercise. Our Data Protection Officer is available to assist with any questions about exercising your rights.
Upon receiving your request, we will attempt to acknowledge it within three business days. We aim to provide a complete response within 30 days. If we need additional time, we will notify you. Throughout the process, we will keep you informed of our progress and any necessary verification steps.
To protect your privacy, we implement a verification process for privacy requests. This may include matching information you provide with our records or requesting additional documentation. We design these processes to be thorough yet minimally intrusive.
While we strive to honor all legitimate requests, certain limitations may apply. Some data may be required for Service operation, legal compliance, or security purposes. Additionally, technical constraints may affect our ability to separate aggregate data or provide data in specific formats. We will clearly communicate any such limitations when processing your request.
We design our privacy practices to comply with applicable privacy laws and regulations worldwide. This section outlines our specific compliance measures and your rights under various privacy regulations.
As a data processor, we process data on behalf of our customers according to their instructions.
Under GDPR, we provide specific rights regarding your personal data, including:
For California residents, we comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Under these laws, you have the right to know what personal information we collect, how we use it, and whether we sell or share it. You may also request deletion of your personal information and opt out of certain data sharing practices.
Our Service is not intended for children under 13 years of age. We do not knowingly collect or process personal information from children under 13. If we discover we have collected such information, we will promptly delete it. Parents or guardians who believe we may have collected information from a child under 13 should contact us immediately.
In the event of a personal data breach, we will notify relevant supervisory authorities and affected individuals as required by applicable law. Our notification will include the nature of the breach, likely consequences, and measures taken to address the breach.
Privacy laws and regulations continue to evolve. We actively monitor these changes and update our practices accordingly. When significant changes affect your privacy rights, we will notify you through appropriate channels.
As an AI-powered sales development platform, we take our responsibility to prevent spam and ensure appropriate email practices seriously. This section outlines our commitment to responsible communication and compliance with anti-spam regulations.
We require all users of our Service to follow established email marketing standards and best practices.
Our Service requires users to have a legitimate business relationship or explicit consent from email recipients.
Every email sent through our platform must include a clear and functioning unsubscribe mechanism.
Users must maintain proper email practices by:
Our platform implements robust technical measures to prevent spam, including:
Any recipient who believes they have received unauthorized email through our Service can report it to support@salesflurry.ai. We investigate all reported violations and take appropriate action.
We maintain platform integrity through proactive monitoring and enforcement. Accounts that engage in prohibited practices will face immediate suspension or termination. This strict approach helps ensure deliverability for all users who follow our policies and maintains our platform's reputation.
Our AI-powered sales development platform uses advanced artificial intelligence technologies to enhance your sales outreach. This section explains how we implement AI technology, protect your data during AI processing, and maintain security throughout our systems.
Our AI technology processes your data to provide features such as personalized messaging, optimal send time prediction, and response analysis. We develop and deploy our AI systems with privacy by design, ensuring that data protection is built into our AI architecture from the ground up.
When processing data through our AI systems, we implement multiple layers of protection. These include:
Our AI governance framework ensures responsible use through systematic oversight and monitoring. We maintain:
To maintain the highest standards of AI security, we regularly:
To maximize security when using our AI features, we recommend that users:
If you have questions about this Privacy Policy or need to exercise your privacy rights, please contact us:
For urgent privacy matters, please include "Privacy Policy Inquiry" in your email subject line.
Our Data Protection Officer oversees our privacy practices and can be reached at support@salesflurry.ai for specific privacy-related concerns or questions about your rights.
This Privacy Policy was last updated on December 12, 2024. We encourage you to periodically review this policy for any changes. Material changes will be communicated to you through your account or email before they take effect.
By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please discontinue use of our Service.
This Privacy Policy is governed by the laws of Delaware, without regard to its conflict of law provisions. Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Delaware.
If any provision of this Privacy Policy is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full effect.
This Privacy Policy, together with our Terms of Service, constitutes a legally binding agreement between you and Flurry. By using our Service, you acknowledge that you have read, understood, and agreed to be bound by both documents.
This Privacy Policy serves as the complete and exclusive statement of the agreement between you and Flurry with respect to its subject matter, superseding any prior agreements or representations regarding privacy practices.
If any part of this Privacy Policy is unclear, or if you have questions about how it applies to your use of our Service, please contact us before proceeding with use of the Service. We are committed to transparency and will gladly provide clarification.
Flurry reserves all rights not expressly granted in this Privacy Policy. No waiver of any provision shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under this Privacy Policy shall not constitute a waiver of such right or provision.
By using Flurry's Service, you acknowledge that you have read this Privacy Policy and understand that it creates legal obligations between you and Flurry. If you do not understand any part of this Privacy Policy, or do not agree with it, you must not use our Service.
Last Updated: April 29, 2025